Last Updated: September 3, 2025

Welcome to Ichhepuron (“we,” “our,” “us”). By accessing or using our website https://ichhepuron.in/ (“Site”) and purchasing products from us, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our Site.

If you do not agree with these Terms, please do not use our Site or services.

1. Use of the Website

  • You must be at least 18 years old to make purchases on our Site.
  • You agree not to use the Site for any unlawful, fraudulent, or harmful activities.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products and Orders

  • All products displayed on the Site are subject to availability.
  • Prices may change without notice, but confirmed orders will not be affected.
  • By placing an order, you agree to provide accurate and complete information (name, address, contact details, etc.).
  • We reserve the right to limit or cancel orders if fraudulent or unauthorized activity is suspected.

3. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • We accept secure online payments through trusted gateways (e.g., UPI, debit/credit cards, net banking, wallets).
  • Payment must be completed before an order is processed.

4. Shipping and Delivery

  • We deliver within specified serviceable areas.
  • Standard delivery times are mentioned on the Site, but delays may occur due to unforeseen circumstances.
  • Free home delivery may apply within certain limits (e.g., 10 KM radius—check current policy).
  • We are not responsible for delays caused by courier/shipping partners.

5. Returns, Refunds, and Cancellations

  • Returns are accepted only if the product is defective, damaged, or incorrect.
  • Requests must be made within 7 days of delivery.
  • Refunds (if approved) will be processed to the original payment method within 7–10 business days.
  • Cancellations are allowed before dispatch. Once shipped, the order cannot be canceled.

6. Intellectual Property

  • All content on our Site (logo, text, images, graphics, product descriptions, etc.) is the property of Ichhepuron and protected by copyright laws.
  • You may not copy, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

  • We make every effort to ensure product accuracy and quality, but we are not liable for:
    • Minor variations in color, size, or appearance of products.
    • Losses or damages arising from misuse of products.
  • Our liability is limited to the value of the product purchased.

8. User Accounts

  • You are responsible for maintaining the confidentiality of your account and password.
  • You agree to notify us immediately if you suspect unauthorized use of your account.

9. Third-Party Links

  • Our Site may include links to third-party websites. We are not responsible for their content, privacy policies, or practices.

10. Changes to Terms

  • We may update or modify these Terms at any time without prior notice.
  • The updated Terms will be posted here with a revised “Last Updated” date.

12. Contact Us

For any questions or concerns regarding these Terms, please contact us:

  • Email: ichhepuron.help@gmail.com
  • Phone: 9332434238
  • Address: Ichhepuron, Jamdara, Dist. Hooghly, West Bengal, 712410